Team Management for Business Productivity: Part Two

A good leader needs to be able to assert their authority and make important decisions for the team. There is no space for flakiness in a leadership role, so it’s crucial that you stick to your guns and go with what you feel is best for the business.

Part of why it is vital that you establish a relationship with your team and get to know them individually is so you can assess what their strengths are. People perform better and are more engaged in roles where they feel they are employing their best skills, so delegating proper functions that suit each will have a significant impact on the productivity of the team.

When there is conflict in the workplace, it should not be ignored. Turning a blind eye could lead to a negative atmosphere, which could have implications for staff productivity and communication among the team may suffer. When an issue arises, it’s crucial that it is addressed straight away before it builds.

Don't avoid or bulldoze conflict, but deal with it directly and even-handedly - Conflict is the currency of management. If you abhor conflict, management likely isn't the right job for you. The best managers aren't "conflict avoiders," but neither do they pull rank and roll right over others when conflicts occur. Remember, you're going to have to continue to work with these same people in the future. Best to look for fair constructive resolutions, not simply "getting your way."

Your staff will look to you for guidance and inspiration, so it’s essential that you set a good example to gain their respect. If you expect them to behave professionally and commit to their work, it’s vital that you do so yourself. Make sure that you are doing your job, continuing to develop your career and support your team in doing so too.